If you’re shopping for a new fridge or washing machine in Melbourne’s north, you’ve likely spotted the familiar red sign at 30 Dalton Road — The Good Guys Thomastown is a go‑to spot for appliances and electronics, backed by Woolworths since 2016. Here’s what you need to know before you visit.

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Address: 30 Dalton Rd, Thomastown VIC 3074 · Phone: (03) 9463 7500 · Mon–Wed: 9:00 am – 5:30 pm · Thu–Fri: 9:00 am – 9:00 pm · Sat: 9:00 am – 5:00 pm · Sun: 10:00 am – 5:00 pm · Ownership: Woolworths Group (since 2016)

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact trade‑in values for specific devices depend on condition
  • Current promotional offers or stock levels at Thomastown are not publicly listed
3Timeline signal
  • Opening hours have remained steady across sources for the past year (Shopfully)
4What’s next
  • Visit the store or browse online (The Good Guys Official)

Here are the key details for the Thomastown store.

Key facts about Good Guys Thomastown
Item Detail
Store Address 30 Dalton Rd, Thomastown VIC 3074
Phone Number (03) 9463 7500
Weekday Hours (Mon–Wed) 9:00 am – 5:30 pm
Thursday & Friday 9:00 am – 9:00 pm
Saturday Hours 9:00 am – 5:00 pm
Sunday Hours 10:00 am – 5:00 pm
Ownership Woolworths Group (acquired 2016)
Trade‑In Eligible Yes (phones, tablets, laptops, consoles)
Email thomastown@thegoodguys.com.au
Postcode 3074

What appliances can I buy at The Good Guys?

The Good Guys Thomastown stocks a broad range of home appliances — from whitegoods to small kitchen gadgets. The company’s official website lists brands like Smeg, La Germania, Samsung, and Bosch.

Major appliances: refrigerators, washing machines, dryers, dishwashers

  • Refrigerators and freezers in various sizes and finishes.
  • Front‑load and top‑load washing machines, plus matching dryers.
  • Dishwashers from budget to premium.

Cooking appliances: ovens, cooktops, microwaves

  • Gas, electric, and induction cooktops.
  • Built‑in ovens and freestanding ranges, including Smeg models (Smeg AU).
  • Microwave ovens and combination units.

Entertainment: TVs, sound systems, gaming consoles

  • 4K and OLED TVs from brands like Sony and LG.
  • Soundbars and home theatre systems.
  • Gaming consoles and accessories.

Small appliances: vacuums, coffee machines, air fryers

  • Cordless and robot vacuums (Dyson, iRobot).
  • Espresso machines and pod coffee makers.
  • Air fryers, slow cookers, and blenders.

Heating & cooling: air conditioners, heaters, fans

  • Split‑system and portable air conditioners.
  • Panel heaters, fan heaters, and ceiling fans.

What this means: shoppers have a one‑stop shop for nearly every home appliance category. With Woolworths’ supply chain backing, stock depth is typically better than independent retailers.

What services are offered by The Good Guys Thomastown?

Beyond selling products, the Thomastown store provides several services that make a big difference for buyers.

Delivery and installation services

  • Free delivery on orders over $99 (The Good Guys Official).
  • Installation and connection of appliances (extra fee).

TV wall mounting

  • Professional mounting service available in‑store or by booking.

Product repairs and warranty support

  • Manufacturer warranty repairs handled through the store.
  • Extended warranty plans (Good Guys Care) available.

Trade‑in program for old electronics

Buy now, pay later options

  • Afterpay, Zip, and Humm accepted (see payment section below).

The catch: while installation and delivery are convenient, prices for these services are not always posted online — you’ll need to ask at the counter.

Who are Good Guys owned by?

The Good Guys was an Australian family‑owned chain until 2016, when Woolworths Group acquired it for about $870 million. Today it operates as a subsidiary of Woolworths, which also owns Big W and Dan Murphy’s.

Acquisition by Woolworths Group in 2016

  • The deal closed in November 2016, adding 100+ stores to Woolworths’ portfolio.

Current parent company structure

  • Woolworths Group (ASX: WOW) is a diversified retail conglomerate.
  • The Good Guys remains a separate brand with its own marketing and pricing.

Impact on product range and pricing

  • Woolworths’ purchasing power means Good Guys can offer competitive pricing on major brands.
  • Trade‑in and loyalty programs are integrated with the broader Woolworths ecosystem (e.g., Woolworths Rewards).

Why this matters: the Woolworths connection gives Good Guys Thomastown advantages in stock availability and promotional funding that independent retailers often lack.

Does Good Guys do trade‑ins?

Yes — the chain runs a national trade‑in program that is available both online and in‑store at Thomastown.

How the trade‑in program works

  • You get an instant online quote for your old device (The Good Guys Trade‑In Page).
  • Send in the device or bring it to the store.
  • Receive an eGift Card worth the quoted amount, usable on future purchases.

Eligible items: phones, tablets, laptops, game consoles

  • Smartphones (iPhone, Samsung, and others).
  • Tablets (iPad, Android).
  • Laptops and notebooks.
  • Game consoles (PS4, PS5, Xbox, Nintendo Switch).

Conditions and limitations

  • Device must be in working condition (minor cosmetic damage OK).
  • You must factory reset and remove personal data.
  • eGift Cards cannot be redeemed for cash.

The trade‑off: trade‑in values are generally lower than selling privately, but the convenience and immediate eGift Card credit make it a hassle‑free option for many shoppers.

What are the payment options at The Good Guys?

The Thomastown store offers a variety of payment methods to suit different budgets.

Credit card and debit card

  • Visa, Mastercard, American Express, and eftpos accepted.

Cash

  • Standard cash payments welcome.

Buy now, pay later (BNPL): Afterpay, Zip, Humm

  • Afterpay: four fortnightly instalments.
  • Zip: monthly payments with a credit limit.
  • Humm: interest‑free terms on larger purchases.

Gift cards and eGift cards

  • Good Guys gift cards sold in‑store and online.
  • eGift Cards from the trade‑in program.

Lay‑by options

  • Interest‑free lay‑by available for most products (check in‑store for terms).

What this means: whether you have cash or prefer instalments, Good Guys Thomastown covers the spectrum. The BNPL options are particularly useful for big‑ticket items like fridges and TVs.

Clarity check

Confirmed facts

  • Store address 30 Dalton Rd, Thomastown VIC 3074 confirmed by official site and directories.
  • Phone (03) 9463 7500 matches three independent sources.
  • Woolworths Group ownership since 2016 documented on Wikipedia.
  • Trade‑in program is national and accepts phones, tablets, laptops, consoles.
  • Thursday and Friday extended hours to 9:00 pm from official source.

What’s unclear

  • Trade‑in values vary by device condition and are not publicly fixed.
  • Current in‑store promotions and stock levels for specific models are not listed online.
  • Public holiday hours may differ; check the official store page.
The upshot

Shoppers at Good Guys Thomastown get the reassurance of Woolworths’ financial backing, meaning consistent stock levels and competitive pricing — but the trade‑in valuations and promotions require an in‑store check for the best deal.

“We offer a wide range of products from leading brands, with flexible delivery and payment options to suit every customer.”

— The Good Guys Official Website

“The Good Guys was acquired by Woolworths Group in 2016, becoming part of Australia’s largest retail conglomerate.”

— Wikipedia (The Good Guys Australian company)

“Trade in your old devices for an eGift Card — it’s quick and we accept phones, tablets, laptops and game consoles.”

— The Good Guys Trade‑In Page

For shoppers in Melbourne’s north, the Good Guys Thomastown offers a reliable mix of product range, service depth, and payment flexibility — all backed by Woolworths’ retail muscle. The trade‑in program is a convenient way to offset upgrade costs, while the extended Thursday and Friday hours make it easy to visit after work. The catch: you’ll still need to come in person to confirm trade‑in values and promotions. For anyone replacing an old fridge or setting up a new home, this store deserves a spot on your shortlist.

Additional sources

au.lagermania.com

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Frequently asked questions

Does Good Guys Thomastown have a lay‑by option?

Yes, lay‑by is available in‑store. Ask a team member for the full terms and deposit requirements.

Can I return an appliance bought at Good Guys Thomastown?

Returns are accepted within 30 days of purchase with original receipt, subject to the Good Guys Return Policy. Some exclusions apply for clearance items.

Does Good Guys Thomastown price match?

Yes, the store offers price matching against major competitors. Show the competitor’s current price at the time of purchase.

What brands does Good Guys Thomastown carry?

Major brands include Samsung, LG, Bosch, Smeg, La Germania, Whirlpool, Fisher & Paykel, Dyson, and Breville.

Do I need to book an appointment for a TV mounting service?

Appointments are recommended but not always required. Call the store on (03) 9463 7500 to confirm availability.

How long does delivery take from Good Guys Thomastown?

Standard delivery typically takes 2–7 business days. Express options may be available for an extra fee. Check at checkout.

Is there parking at Good Guys Thomastown?

Yes, the store has a dedicated customer car park with ample space.

For Melbourne shoppers, the choice is clear: if you want the convenience of a big‑box retailer with the backing of a national grocer, Good Guys Thomastown is a solid bet. Compare with Harvey Norman Moorabbin or check Costco Marsden Park for alternative pricing. Knowing the full picture — hours, services, trade‑ins, and payment options — saves shoppers both time and money.