mycar Tyre & Auto: Services, Reviews, Locations Guide
Anyone who’s ever stood in a car park wondering where to get tyres fitted without the up-sell knows the feeling. mycar (formerly Kmart Tyre & Auto Service) runs more than 270 service centres across Australia, making it one of the most visible choices for routine car care. This guide breaks down what the brand actually offers, what customers say, and what you should know before you book.
Stores Australia-wide: 270+ · Phone number: 13 13 28 · Services offered: Tyres, Servicing, Repairs, Brakes, Suspension · Trustpilot reviews (Rose Park): 167
Quick snapshot
- Over 270 stores Australia-wide (mycar locations page)
- Services include tyres, servicing, repairs, brakes, suspension (mycar official website)
- Phone: 13 13 28 (mycar locations page)
- Exact pricing varies by location and tyre brand
- Warranty terms not clearly detailed online
- Customer satisfaction ratings limited to 167 Trustpilot reviews for one location
- Brand transition from Kmart Tyre & Auto Service means older reviews reflect former branding (ProductReview.com.au (consumer review platform))
- Book online or call 13 13 28 for a quote (mycar locations page)
- Use store locator to find nearest centre (mycar locations page)
A quick look at the numbers shows the scale of mycar’s network — but the details matter more.
| Metric | Value |
|---|---|
| Number of stores | 270+ |
| Phone number | 13 13 28 |
| Service types | Tyres, Servicing, Repairs, Brakes, Suspension |
| Trustpilot reviews (Rose Park) | 167 |
What services does mycar Tyre and Auto offer?
mycar positions itself as a full-service automotive chain, not just a tyre fitter. The official website lists five core service categories: tyres (fitting, balancing, rotation), scheduled servicing, mechanical repairs, brake work, and suspension checks (mycar official website).
Tyre fitting and replacement
- Fitting and balancing included with every tyre purchase (mycar tyres page)
- Stock from major brands; prices vary by size and model
Car servicing and repairs
- Scheduled services (logbook) and ad hoc repairs available (mycar car service page)
- Online booking system for both tyre fitting and servicing
Brake and suspension work
- Brake pad replacement, rotor resurfacing, suspension inspections
- Often bundled with service packages for a single quote
The implication: mycar delivers on breadth, but depth depends on the store you choose.
Where are mycar Tyre and Auto locations near me?
Two questions, one answer — mycar runs a searchable store locator on its site, and the network covers all major metropolitan areas plus many regional towns. The locator lets you search by suburb or postcode (mycar locations page).
Finding your nearest store
- Use the online locator at mycar.com.au/locations
- Enter suburb or postcode — results show address, phone, and hours
Store locator tool on mycar.com.au
- Locations include Berwick, Doncaster, Bunbury, Belmont, Brunswick, Neutral Bay, and more
- Most stores open Monday–Saturday, limited Sunday hours
The locator works well for suburbs but doesn’t always list every regional centre. If your postcode returns no results, try a nearby town or call 13 13 28.
The implication: mycar’s reach is genuinely national, but availability in remote areas is thinner. For city dwellers, there’s likely a store within 15 minutes.
Are mycar Tyre and Auto reviews positive?
Customer experiences with mycar are mixed — a pattern common to large automotive chains. On ProductReview.com.au, reviews (still filed under the old Kmart Tyre & Auto Service name) highlight both affordability and occasional frustration with service consistency (ProductReview.com.au (consumer review platform)).
Customer feedback on Trustpilot
- Rose Park location has 167 reviews on Trustpilot
- Themes: price transparency praised; wait times criticised
Reddit community experiences
- A Reddit user reported damaged rims after tyre fitting: “Had new tyres fitted and an alignment done at myCar Tyre and Auto. When I got home, I noticed that three of my rims are scratched/damaged.”
- Other threads cite reasonable pricing for basic services
Social media sentiment
- Facebook comments often praise the online booking ease
- Negative posts mostly about branch-to-branch variability
With 270+ stores, quality control is the real test. One Reddit user’s damaged rims aren’t a verdict on every store — but they signal that fitter training and post-service checks may vary.
The pattern: mycar gets decent marks for pricing and availability, but the experience depends heavily on which store you visit. Checking recent local reviews before booking is smart.
How do I book a car service at mycar?
Three ways to book, and the online option is the most direct for most people. The official site offers booking for tyre fitting, servicing, and repair work (mycar official website).
Online booking via mycar.com.au
- Select service type, enter vehicle details, choose location and time slot
- Instant quote for most standard services
Phone booking at 13 13 28
- National call centre operates business hours
- Useful if you need to ask questions before committing
Walk-in at local store
- Available but subject to workshop capacity
- Best for simple services like tyre pressure check or quick inspection
What this means: mycar fits easily into a busy schedule, provided you plan ahead.
How much does a tyre replacement cost at mycar?
No fixed price list exists publicly — costs depend on tyre brand, size, and your location. However, mycar does offer a Tyre Care Plan that adds a 30-day satisfaction guarantee and 12-month road hazard warranty (mycar tyres page).
Factors affecting tyre prices
- Tyre brand (budget vs premium)
- Size and speed rating
- Current promotions (often rotate monthly)
Price range for common tyres
- Economy tyres (e.g., 205/55 R16): typically $80–$130 fitted
- Mid-range (brand-name): $130–$200
- Premium (performance/SUV): $200–$400+
Promotions and Tyre Care Plan
- Tyre Care Plan: 30-day satisfaction guarantee, 12-month road hazard warranty
- Free fitting and balancing usually included with purchase
The trade-off: mycar’s pricing is competitive for the market, but you won’t know the exact figure until you get a quote. The Tyre Care Plan adds peace of mind for those who drive on rough roads.
Services overview: Spec table
Five core services, one consistent theme: standardised offerings across the network.
| Service | Scope | Booking method |
|---|---|---|
| Tyre fitting & balancing | Supply and fit all major brands | Online, phone, walk-in |
| Scheduled car service | Logbook servicing (every 6/12 months) | Online, phone |
| Mechanical repairs | Engine, transmission, electrical | Online quote, phone |
| Brake repairs | Pad replacement, rotor service | Online, phone |
| Suspension work | Shock absorbers, struts, alignment | Online, phone |
| Battery replacement | Testing and fitting | Walk-in, online |
This standardisation means you can expect the same menu of options whether you’re in Berwick or Bunbury.
Upsides and Downsides of mycar
Upsides
- Nationwide coverage – 270+ stores Australia-wide
- One-stop shop for tyres, servicing, brakes, suspension
- Online booking with instant quotes
- Tyre Care Plan adds 30‑day satisfaction guarantee
- Commonly competitive pricing on budget tyres
Downsides
- Variable customer experience from store to store
- Limited transparency on exact pricing online
- Some reports of damage during fitting (e.g., scratched rims)
- Warranty terms not clearly stated upfront
- Not suitable for heavy‑duty commercial vehicles
If you drive a car with alloy rims or low‑profile tyres, double‑check the store’s equipment before fitting. A scratched rim is cosmetic but frustrating — and it’s avoidable with a careful technician.
For most drivers, the upsides outweigh the downsides, but the variability should inform your choice of store.
What’s confirmed and what’s unclear
Confirmed facts
- Over 270 stores across Australia (mycar locations page)
- Phone number: 13 13 28
- Services include tyres, servicing, repairs, brakes, suspension (mycar official website)
- Online booking is available (mycar official website)
What remains unclear
- Exact pricing per tyre before getting a quote
- Warranty terms and conditions not published in detail
- Customer satisfaction across all 270+ stores (only 167 reviews on one Trustpilot page)
- Consistency of service quality between different branches
The pattern: solid facts exist for the network’s size and services, but the fine print on cost and customer experience remains fuzzy.
Customer experiences in their own words
Had new tyres fitted and an alignment done at myCar Tyre and Auto. When I got home, I noticed that three of my rims are scratched/damaged.
— Reddit user
Pricing was good and the online booking was easy. The service itself was fine, but the waiting area could be cleaner.
— ProductReview.com.au user
These two quotes capture the split in real-world feedback: mycar nails the logistics (easy booking, fair prices) but sometimes misses on the execution (care with your car, branch upkeep).
For most Australian drivers, the decision comes down to this: mycar is a solid choice if you value convenience and a national network over personalised boutique service. If you need a basic tyre swap or logbook service and have a store nearby, it’s hard to beat the speed. But if you drive a high-value car or want white-glove treatment, a specialist workshop may suit you better. For the everyday driver in the suburbs, the choice is clear: book online, confirm the price, and check the fitter’s work before you drive away — or try an independent who can offer more consistent personal attention.
Frequently asked questions
What is the mycar Tyre Care Plan?
The Tyre Care Plan includes a 30‑day satisfaction guarantee and a 12‑month road hazard warranty on tyres purchased from mycar. It also covers free tyre rotations and pressure checks during the warranty period.
Does mycar offer wheel alignment?
Yes, wheel alignment is available at most mycar stores. It can be added to any tyre fitting or service appointment. Alignment is recommended when you purchase new tyres to ensure even wear.
What brands of tyres does mycar sell?
mycar stocks major brands including Bridgestone, Goodyear, Michelin, Pirelli, Hankook, and budget options. Availability varies by store; you can check online before visiting.
How long does a car service take at mycar?
A standard logbook service typically takes 1–2 hours. More complex repairs may require a full day. You’ll get an estimated completion time when you book.
Is there a satisfaction guarantee on tyres?
Yes, the Tyre Care Plan offers a 30‑day satisfaction guarantee. If you’re not happy with your tyres within 30 days, mycar will work with you to find a solution.
What is the warranty on tyres at mycar?
mycar tyres come with the manufacturer’s standard warranty. The Tyre Care Plan adds a 12‑month road hazard warranty that covers damage from potholes, debris, and other road hazards.
Can I book a service online?
Yes, you can book tyre fitting, car servicing, and most repairs online through mycar.com.au. You’ll receive an instant quote and can choose your preferred store and time.
These questions cover the most common concerns for first-time mycar customers.
Related reading
More related posts
2025 Kia Carnival: Price, Specs, Hybrid, and Review
Zan Rowe Biography: Age, Partner, Career, and More
Toyota Corolla Hybrid: Price, Pro , Con & Worth in Ireland
Polly Walker: Career, Roles, and Latest Updates 2025
Early Stage Skin Cancer: Symptoms, Warning Signs & Pictures
Marrickville Pork Roll: Origins, Menu, Locations & FAQs
Hash Brown Recipe – Crispy Air Fryer Guide in 20 Minutes
Best Home Insurance – Top Companies Rates Reviews
